Privacy Policy

    Your privacy is important to us. Learn how we collect, use, and protect your information.

    Last updated: December 15, 2023

    Overview

    This Privacy Policy describes how Trading Tools ("we", "our", or "us") collects, uses, and shares information about you when you use our indicators, trading journal, and related services. By using our services, you agree to the collection and use of information in accordance with this policy.

    Information We Collect

    • Account information (name, email, payment details)
    • Trading data and journal entries
    • Usage analytics and performance metrics
    • Communication preferences and support tickets

    How We Protect Your Data

    • End-to-end encryption for all sensitive data
    • Regular security audits and penetration testing
    • Strict access controls and authentication
    • Compliant with industry security standards

    How We Use Your Information

    • Provide and improve our trading tools
    • Generate performance reports and insights
    • Send important updates and notifications
    • Provide customer support and assistance

    Data Retention

    • Active account data retained while subscription is active
    • Deleted accounts removed within 30 days
    • Anonymized analytics kept for improvement
    • You can request data deletion anytime

    Third-Party Services

    • Payment processing through secure providers
    • Analytics for service improvement
    • Cloud hosting with encryption
    • No selling of personal data to third parties

    Your Rights

    • Access your personal data anytime
    • Request data correction or deletion
    • Opt-out of marketing communications
    • Data portability upon request

    Questions About Privacy?

    If you have any questions about this Privacy Policy or our data practices, please contact us.

    privacy@tradingtools.com